Website Privacy Policy
A legal disclaimer
Studio Pitanga respects your privacy and is committed to protecting your personal information. This Website Privacy Policy explains how we collect, use, disclose and store your information when you visit our website, enquire about our services, or place an order.
1. Information We Collect
We may collect personal information including:
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Your name
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Email address
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Phone number
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Postal or delivery address
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Wedding or event details
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Billing information
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Information you provide through enquiry forms, emails or social media
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Website usage data collected through cookies and analytics
2. How We Use Your Information
We use your information to:
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Respond to enquiries
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Prepare quotations and proposals
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Process and fulfil orders
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Communicate throughout the design and production process
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Arrange delivery of your stationery
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Improve our website and customer experience
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Send marketing communications where you have chosen to receive them
3. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third-party providers where necessary to operate our business, including:
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Payment providers
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Shipping and courier services
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Professional printing and production partners
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Website hosting and email service providers
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Analytics providers
These providers only receive the information required to perform their services.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website. You can choose to disable cookies through your browser settings, although this may affect certain website functions.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification and disclosure. While no online system can be guaranteed completely secure, we use reputable service providers and appropriate security measures to safeguard your information.
6. Access and Correction
You may request access to the personal information we hold about you or ask us to correct any inaccurate or outdated information. Please contact us using the details below.
7. Marketing Communications
If you subscribe to our newsletter or marketing updates, you may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: hello@studiopitanga.com.au